CBSE to offer psychological counselling for Class 10, 12 students from January 9

CBSE will give free IVRS facility, tele-counselling, podcasts on stress management, COVID prevention, etc. for students appearing for board exams 2023.


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CBSE to offer psychological counselling to Class 10, 12 students sitting in board exams 2023 (Representational Image: Shutterstock)CBSE to offer psychological counselling to Class 10, 12 students sitting in board exams 2023 (Representational Image: Shutterstock)

Vagisha Kaushik | January 7, 2023 | 06:37 PM IST

NEW DELHI: The Central Board of Secondary Education (CBSE) has announced that it will begin the psychological counselling of Class 10, 12 students appearing for board exams 2023 from January 9 this year.

“For the first time after COVID, CBSE class X and XII annual examinations will be conducted in regular physical mode. The students will appear in the written examination after a gap of nearly two years. For the ease and familiarization of the students the board had already made available the sample question papers, Exam pattern, marks distribution on the website. However, to provide psychological support and solutions to the students, the counselling facility which used to start in February earlier will now begin in January this year,” said CBSE in an official notification.

Also Read | UP Board announces pre-board and practical exam date 2023; Class 12 practical from January 21

Counselling facilities 2023

  • IVRS: Free IVRS facility is available 24x7 for students and parents on board's toll free number 1800-11-8004. Through this, information and suggestions about stress-free preparation for examinations, time and stress management, frequently asked questions (FAQs), prevention from COVID, important contact details of CBSE offices, etc., in Hindi and English, can be accessed in Hindi and English from anywhere in the country.
  • Podcasts: Bilingual podcasts on the same subjects can also be listened to on the CBSE Official website –
  • Tele-counselling: Tele-counselling is a voluntary and free of cost service, which is being provided by the board from 9:30 AM to 5:30 PM from Monday to Saturday on 1800-11-8004. This year, 84 principals and counselors are providing this facility from India and other countries. Out of these, 73 principals and counsellors are from India and 11 are located in Nepal, Japan, United Arab Emirates, Kuwait, Qatar, Oman and Singapore.

Also Read | PPC 2023: Pariksha Pe Charcha registration date extended till January 27

The board said that the main objective of providing the counselling has been to keep the students of Class 10 and 12 of CBSE affiliated schools stress free during the examination.

“Audio-Visual content on Youth Experiences, Aggression, Depression, Internet Addiction Disorder, Examination Stress, Multimedia content on various topics such as specific learning disabilities, substance use disorders and life skills to deal with them can also be viewed and listened to,” CBSE added.

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