Appoint ‘Ombudsperson’ for student complaints: AICTE to institutions
Abhay Anand | August 14, 2020 | 05:57 PM IST | 1 min read
NEW DELHI: The All India Council for Technical Education (AICTE) has asked all its approved institutions to appoint an ombudsperson for grievance redressal of students. The AICTE has also appointed former Indian Institute of Management Lucknow director, Devi Singh, as ombudsperson to address the grievances against all AICTE-approved PGDM institutions.
As per the AICTE , the regulation is aimed at addressing and effectively resolving grievances of students. All the AICTE approved Institutions have been advised to implement the relevant regulations in their institutions.
As per the regulations, all aggrieved students are required to first approach the Student Grievance Redressal Committee (SGRC) appointed by the concerned Institutions.
In case they are not satisfied with the decision of the SGRC, they may approach the ombudsperson to be appointed under these regulations.
The AICTE notice says, “Each affiliating university, technical university, private university, deemed to be university shall appoint ombudsperson for redressal of grievances of students under the UGC (Redressal of Grievances of Students) Regulations, 2019.”
For Institutions which are offering diploma level courses and are affiliated to a board of technical education (BTE), the concerned directorate of technical education (DTE) shall appoint an ombudsperson.
“Under clause 6(iv) of these regulations, AICTE is required to appoint Ombudsperson for institutions which are not affiliated to any University and offering Diploma, Post Diploma, Post Graduate Certificate, Post Graduate Diploma Course(s) in Management, Computer Applications & Travel and Tourism,” the AICTE notice reads.
The AICTE has also asked all the institutions to publicly display the information related to grievance redressal on their official website.
Also Read:
-
179 engineering, MBA institutes shut; 80,000 seats reduced: AICTE
- Independence Day 2020 Quiz: How much do you know?
Write to us at news@careers360.com
Follow us for the latest education news on colleges and universities, admission, courses, exams, research, education policies, study abroad and more..
To get in touch, write to us at news@careers360.com.
Featured News
]- IIT placements panel discusses ban on sharing of JEE Advanced ranks with recruiters
- CMC Vellore MBBS admissions handpicked doctors who’d serve in India; NEET paper leak renews debate
- IISER Pune plans BS-MS student exchange with other IISERs, more courses for professionals: Director
- West Bengal school teachers deployed for SIR now ordered to join Annapurna Bhandar duties; plan to move court
- IISER Bhopal discontinued BS-MS course over placement issues, offering BTech-MTech degrees: Director
- From next year, CBSE Class 12 answer sheets on Digilocker: Education ministry
- 'Son Im Crine': A teen and techies Vs the CBSE; or how the battle over the OSM portal unfolded online
- RTMNU Nagpur University exams plagued by delays, result errors; chaos disrupts academic schedule, internships
- Password in public? CBSE OSM portal under lens after 19-year-old hacker claims to bypass security measures
- PM-SETU stumbles on first step as MSDE scheme to upgrade ITIs struggles to find industry partners