BYJU'S denies NCPCR allegations of buying student databases, threatening parents

NEW DELHI: The National Commission for Protection of Child Rights (NCPCR) alleged that BYJU's was buying phone numbers of students and parents to threaten them into buying their courses.

“We came to know how Byju's buying phone numbers of children and their parents, rigorously following them and threatening them that their future will be ruined. They are targeting first-generation learners. We will initiate action and if need be will make a report and write to the government,” said NCPCR chief to ANI News yesterday.

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We came to know how Byju's buying phone numbers of children & their parents, rigorously following them & threatening them that their future will be ruined. They're targeting first-generation learners. We'll initiate action & if need be will make report & write to govt:NCPCR Chief pic.twitter.com/MEpOf7PRbx

— ANI (@ANI) December 20, 2022

However, the company denies all allegations in a statement, "BYJU'S strongly denies the allegation that it purchases students' databases. We categorically state that we have never bought any database and expect that the media will refrain from making such a baseless and unsubstantiated allegation."

The statement further added that BYJU's does not need to and never makes cold calls or unscheduled walk-in visits and strongly refutes any allegations that indicate otherwise.

Earlier, the commission asked BYJU's CEO, Byju Raveendran to appear in person over alleged hard selling and misselling courses for students. The Commission further said in a statement that BYJU'S has been actively tricking customers to enter into loan-based agreements for courses which may not be refunded if customers wished to do so.