CBSE psychological counselling facility for Class 10, 12 students, parents enters 25th year

NEW DELHI: The Central Board of Secondary Education (CBSE) is now entering its 25th year by continuously providing psychological counselling to students and parents. The Board has been providing free psychological counselling in two phases, before the examination and after the result, since the year 1998.

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The main objective of CBSE psychological counselling facility has been to keep the students of Classes 10 and 12 of CBSE affiliated schools stress free during the board exams.

“CBSE is probably the only board in the country which is providing such a facility in different modes, whether it is tele-counseling provided voluntarily by the principals and trained counsellors of CBSE affiliated schools through a toll free number or be it suggestions and information through IVRS or a Question and Answer Columns in national newspapers,” the board said.

Over the years the Board has shared many important messages on social media and also used YouTube, Facebook and Instagram platforms to actively engage with the students.

Audio-visual content on the micro link of 'counselling' under the tab 'Media and Public Relations' is available on the CBSE board's website cbse.nic.in.

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Multimedia content on various topics such as specific learning disabilities, substance abuse disorders, individual experiences of adolescents, aggression, depression, internet addiction disorders, examination stress and their solutions through life skills can also be viewed and listened to. Apart from this, podcasts are also available on various topics.

“Special facility of tele-helpline was started by the Board even during the Covid-19 pandemic which is being operated continuously especially from May 24, 2021,” it said.

Explaining further about the facilities of tele counselling in 2022, the board said:

IVRS: Free IVRS facility is available 24x7 on Board's toll free number 1800 11 8004. General information can be obtained at this number from anywhere in the country. Frequently Asked Questions (FAQs), useful information related to exams like better preparation, time and stress management, prevention from Covid, important contact details of the CBSE offices are also available at IVRS.

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Tele-counselling: Tele-counselling is a voluntary and free service, which is being provided by the Board from Monday to Saturday from 09:30 AM to 05:30 PM. This year 92 Principals and Counsellors from India and other countries in the world which include Nepal, Moscow, Saudi Arabia, America, Japan, United Arab Emirates, Kuwait, Qatar, Oman and Singapore.