AICTE launches Centralized Support System for students, teachers

NEW DELHI: The All India Council for Technical Education (AICTE) launched a Centralised Support System for stakeholders. CSS was launched by Anil Saharsrabudhe, chairman of AICTE during a webinar held on December 15. “The portal has been designed to facilitate stakeholders in submitting their grievances, queries and give suggestions.”

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During the launch of CSS, Ravindra Kumar, advisor at AICTE, demonstrated how the CSS portal works and elaborated on the features that would benefit all the stakeholders.

Addressing the event, Sahasrabudhe said: “AICTE Centralized Support System is a big step towards ease of doing business, it will benefit every stakeholder, including faculty members, students and all citizens. It is about holistic improvement of the system. When it comes to higher education, there are major stakeholders and AICTE is trying to solve all the queries and simplify the process so as to reduce the burden on the stakeholders and institutions.”

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AICTE support system

The system will also be beneficial to the students as they can register, clear their doubts and can also give their suggestions for improvement. It can be used for all kinds of activities such as scholarship distribution. This will help the institutions get the information regarding approvals, project grants etc., he said.

“The portal has been designed in such a manner, that the queries will be sent directly to the concerned official and reply will be given in 72 hours. Efforts will also be taken to implement chat bot and AI-based systems to enhance the stakeholder’s engagement with quick response,” the chairman added.

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Poonia said: “The principle of a light but tight regulatory system can revolutionize the educational sector. It is very essential to reduce the compliance burden and at the same time enhance the ease of doing business. We expect our stakeholders to not only utilise this mechanism to resolve their grievances but also share their comments and suggestions to enable AICTE to improve upon its functioning. Our aim is to provide technical education to all, and that is our ultimate goal.”